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Service management for competitive advantage / James A. Fitzsimmons , Mona J…
Fitzsimmons, James A.Fitzsimmons, Mona J.

Edition
-
ISBN/ISSN
0-07-11312-7
Collation
462 Pages ; 23 cm
Series Title
-
Call Number
658 FIT

Edition
-
ISBN/ISSN
0-07-11312-7
Collation
462 Pages ; 23 cm
Series Title
-
Call Number
658 FIT

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