APA Style
Berry, Leonard L., 1942-, Parasuraman, A.. (1991).
Marketing services : competing through quality / Leonard L. Berry, A. Parasuraman .
New York:
The Free Press.
Chicago Style
Berry, Leonard L., 1942-, Parasuraman, A..
Marketing services : competing through quality / Leonard L. Berry, A. Parasuraman.
New York:
The Free Press,
1991.
Text.
MLA Style
Berry, Leonard L., 1942-, Parasuraman, A..
Marketing services : competing through quality / Leonard L. Berry, A. Parasuraman.
New York:
The Free Press,
1991.
Text.
Turabian Style
Berry, Leonard L., 1942-, Parasuraman, A..
Marketing services : competing through quality / Leonard L. Berry, A. Parasuraman.
New York:
The Free Press,
1991.
Print.