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Quality means survival: caveat vendidor, let the seller beware / Rene T. Domingo

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Caveat vendidor! (Let the seller beware!) Quality Means Survival sends this wake-up call to companies which still pay lip service to quality. Customers will no longer accept defects as certain along with death and taxes. Learn why and how bad quality has destroyed companies, careers, customers, competitors, communities, and even innocent civilians; find out why product recalls, environmental disasters, government

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Availability

D000039

658.562 DOM

Available

Detail Information

Series Title

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Call Number

658.562 DOM

Publisher

Singapore : Pearson., 1997

Collation

xiv, 355 pages ; 22 cm.

Language

English

ISBN/ISSN

8914096873

Classification

NONE

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

Industrial management
Quality control
Total quality management

Specific Detail Info

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Statement of Responsibility

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